With a focus on individuals and small businesses, Hostens has introduced a global 24/7 customer support service available online anytime. From now on, all customers will be assisted with web hosting management, pre-sale questions, domain registration, transfer, and other similar queries round the clock.
According to Arvydas Strausas, the CEO of Hostens, the 24/7 customer support service will not have any impact on the pricing, and it is offered at no extra cost.
“Our servers have always been monitored 24/7. However, this new customer support service is specifically designed for end users who want an immediate response regarding service support and maintenance matters. We believe this new feature will offer more convenience to our customers, especially to Hostens’ clients in different time zones, – says Hostens CEO Mr. Strausas.
The dedicated customer support team is available on a 24/7 basis. The team can be reached on a live chat via www.hostens.com or via the ticketing system at the company’s customer area.
