Protect yourself with a safe, reliable and fast VPN service

What is a VPN?

VPN stands for Virtual Private Network. At its core, this is a virtual network that is created on top of the internet network. When you are using a VPN, all connections to the external internet (inbound and outbound) do not occur directly, but through the VPN server.
VPN replaces any proxy and does its job much better. A proxy can change only your IP address, whereas a VPN service will protect all the traffic that is going in/out of your computer via the internet. It means that a VPN provides anonymity and security for all the programs (browser, mail, icq, skype, games, etc.) by encrypting all the traffic.
After configuring a VPN service, you will get:
freedom of movement on the internet and access to ports or portals that are blocked by any geo-restriction filters;
secure file and message exchange on any level between users;
support for the basic VPN protocols (OpenVPN, L2TP) that allows you to connect and receive encrypted information via the VPN on almost any device: computer, router, smartphone, or even some TVs.

OpenVPN vs. L2TP. What is it?

Basically, these are types of tunneling protocols used to create a virtual private network over the internet network. Hamster has created a beautiful detailed explanation about the differences between these protocols. Let's take a look:
https://www.hostens.com/knowledgebase/openvpn-vs-l2tp/

How to use a VPN service?

It is really easy. You need to know your username, password, and the IP address of the server that you want to connect to. When connecting for the first time you will have to set up your device and other times you will able to connect automatically. How to set up VPN service? Here you go https://www.hostens.com/kb-category/vpn/ You will find many useful instructions for your selected method and protocol.

Where are VPN servers located?

From now on, all our customers can use a VPN service in the following locations: London (United Kingdom), Amsterdam (Netherlands), Frankfurt (Germany), Vilnius (Lithuania), Washington DC (USA), San Francisco (USA), Singapore (Asia). Many options, many choices!

Can I change the location?

Hamster can assure you that you can change locations any time you want when using a VPN service.

What services can I reach with a VPN?

From the VPN server side, there are no limitations. In general, you can reach any services that you need at any continent by avoiding geo-restrictions.

How does the 30-day money-back guarantee work?

If you are not satisfied with our service, you can have your payment refunded in 30 days. Before contacting our support team, please read our refund policy to avoid misunderstandings: https://www.hostens.com/legal/refund-policy/

How can I pay for a VPN service?

You can select from many options that we offer:
PayPal;
Visa, MasterCard, Maestro credit cards;
Paysera, Webmoney, International payments;
Bitcoins/Bitcoin Cash;
Alipay, Tenpay, UnionPay, Doku, OneCard, Boleto.

Can I cancel my subscription?

Yes, you are free to cancel a subscription at any time. Simply log in to the client area and fill in a cancellation request.

How many devices can be connected to VPN service simultaneously?

It depends on which package you choose. For example, if you select the Medium plan, you will be able to connect 2 devices. Before ordering, please take a look at the description of the plan.

Do you log my data?

We do not log any of your browsing data, except the data amount for the bandwidth calculation.

What happens if I run out of bandwidth?

If you run out of bandwidth, you will not be able to connect to the VPN until the next month. No extra fees will be added.

Is your VPN service safe?

We offer the best-in-class encryption for your data protection as we use the AES-256 encryption.

Why should I pay for a VPN? There are free ones out there, right?

First of all, there are no annoying ads that you need to skip every time. Secondly, as a reliable VPS and shared hosting provider, we can guarantee the security and privacy of your browsing. Hamster invites you to check out an interesting article about the comparison between the free proxy and VPN services: https://www.hostens.com/blog/how-secure-are-your-connections/

Will a VPN work in China?

This is a complicated question as there is no accurate information about how blocking works. There are some workarounds to connect to VPN. However, it mostly depends on what technical skills a VPN user has.

What is the difference between a VPN and a proxy service?

Mainly, the proxy only changes an IP address that you are connecting from. A VPN service will encrypt all the browsing data and secure the connection.

Is it difficult to set up a VPN?

Hamster has prepared a list of tutorials by the categories of devices and protocols, check it out: https://www.hostens.com/kb-category/vpn/.